Direct Telephone Dispatch & Service Inquiries
When dealing with plumbing dilemmas—whether an active water pipe leak, a backed-up sewer lateral, or water heater failure—speaking directly with a knowledgeable representative is the fastest way to arrange an on-site assessment.
Our dispatch team gathers essential plumbing details to assign the properly equipped technician.
How to Request Plumbing Service
To ensure prompt and effective assistance, please have the following information available when calling:
- Property Address & Municipality: Specify whether the property is located within municipal boundaries or surrounding county jurisdictions.
- Observed Symptoms: Note whether the problem involves active dripping water, gurgling fixtures, multiple slow drains, foul sewer gas odors, or complete loss of hot water.
- Main Shutoff Accessibility: Let our dispatchers know if you have successfully isolated the water supply at the main meter or interior shutoff valve.
Primary Contact Details
Telephone: (888) 205-7875
Service Coverage: Statewide Kentucky Network covering 8 Municipal Hubs
Inquiry Response: Monday through Sunday phone routing for urgent plumbing situations.